Residential Care Resources
This section gives you easy access to information relating to Residential aged care. Whether you are exploring your options, planning ahead, or simply after more information, our collection of easy-to-read materials are designed to help. Browse the information below to get started and remember we are just a phone call away if you have other questions or concerns you would like to discuss.
Important Links
My Aged Care
The My Aged Care website is designed to support you to learn about and access Australian Government-funded aged care services, no matter where you are in the process. You can visit the website by clicking below.
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Government Resources
Aged care services in Australia are funded and regulated by the Department of Health, Disability and Ageing. The department sets quality standards and oversees providers to ensure safe, high-quality care for older people. You can learn more by clicking below.
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Glossary
Aged care comes with a dialect all its own — acronyms, assessments and payment structures that can make an already emotional decision feel harder than it should. Here is our guide to the terms you’ll encounter on the way to residential care.
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Basic Daily Fee
A fee paid by every resident, covering meals, cleaning, laundry, and utilities. Set at 85% of the single Age Pension.
Clinical Care
Nursing, allied health, and medication management, fully government-funded for every resident.
Daily Accommodation Payment (DAP)
An ongoing, non-refundable daily payment for accommodation, calculated from the RAD and the MPIR.
Hotelling Contribution
A means-tested contribution some residents pay toward daily living costs, on top of the Basic Daily Fee.
Maximum Permissible Interest Rate (MPIR)
The government-set rate used to convert a RAD into an equivalent DAP.
Frequently Asked Questions
If care needs have grown beyond what can safely or sustainably be managed at home — for the person or for their carers — residential aged care offers 24-hour nursing and personal care in a warm, home-like setting. If you’re unsure, our team is happy to talk through your situation honestly and without obligation; sometimes the answer is home care first, and we’ll tell you so.
The first step is an aged care assessment through My Aged Care, which confirms eligibility for government-subsidised care. From there, contact our admissions team — we’ll guide you through the application, the means assessment and the paperwork, in plain English at every step.
Costs vary with individual circumstances, but typically comprise a basic daily fee, a means-tested care fee, and an accommodation payment made as a Refundable Accommodation Deposit (RAD), a Daily Accommodation Payment (DAP), or a combination of both. Room prices and worked examples are published on each home’s page — we believe in transparent pricing, with no surprises.
Yes in full. The RAD is 100% refundable when a resident leaves the facility, and the refund is guaranteed by the Australian Government.
Yes. We are a self-sustaining not-for-profit incorporated association, a registered charity with the ACNC, and hold Public Benevolent Institution status. There are no shareholders – every dollar is returned to the care and homes of the people we serve.
Absolutely we encourage residents to continue their relationship with their local doctor. If you’d prefer, we can recommend one of our regular visiting doctors instead.
Yes. Marine Views and RiverSea Mosman Park are award-winning homes providing specialised, family-centred dementia care supported by visiting GPs and a dedicated dementia consultant.
Yes respite care is available for anything from a short stay to several weeks, giving family carers the chance to rest while their loved one is expertly cared for. [CH to confirm availability across homes]
Wherever possible, we support couples to remain together or close by, even where their care needs differ. Speak with our admissions team about current options.
Our residential homes enjoy pet therapy programs, and Waterfront and RiverSea Village residents are permitted to keep pets.
Always and our homes are designed for it, with cottage lounges, gardens and private dining where families can spend time together.
Easily. Simply book online via our Book a Tour page, or call our team to arrange a time. There is genuinely no substitute for seeing our homes and meeting our people in person.