Home Care Resources
Navigating aged care can feel overwhelming, with unfamiliar terms and processes to work through at an already difficult time. To help make sense of it all, we’ve put together a set of FAQs, a glossary of common terms, and a getting-started information — practical resources designed to guide you through each step. For anything beyond this, our team is always happy to talk things through in more detail, so please don’t hesitate to call us.
Frequently Asked Questions
Have questions about residential care? Our FAQs cover what families ask most, from costs to daily life.
If daily tasks are becoming harder but home is where you want to stay, in-home care brings support to you — from an hour of help a week to comprehensive daily care. It suits people who value their independence and simply want the right help, at the right times, on their own terms.
Our home care services span everyday support — cleaning, meals, transport, social connection through to personal care and clinical services, all tailored to each client’s needs, preferences and goals.
CHSP provides entry-level support for those needing a little help; Home Care Packages (HCP) fund coordinated care for more complex needs across four levels; and Support at Home (SAH) is the government’s reformed program progressively replacing Home Care Packages. Our team can explain exactly where you fit and handle the transition if your funding changes.
Register with My Aged Care and request an assessment — or simply call us first, and we’ll walk you through the process, including what you’re likely to be eligible for and what it will cost. Plain English, from the very first phone call.
Through DVA programs including Veterans’ Home Care, eligible veterans and dependants can receive domestic assistance, personal care, respite and more. We’re proud to support those who have served, and can help you navigate DVA processes.
Costs depend on your funding program and means assessment; many clients pay only a modest contribution. We’ll set out all fees clearly before any services begin — transparent pricing, with no surprises.
We know familiarity matters so consistency of carers is central to how we roster, so clients see known, trusted faces wherever possible.
Curtin Heritage at Home Services supports clients across Perth’s western suburbs. If you’re unsure whether we reach you, call us. If we can’t help, we’ll happily point you toward someone who can.
Yes, respite care gives family carers the chance to rest, travel or simply catch their breath, with their loved one supported by expert, familiar hands. Whether for an afternoon or longer, respite is part of caring well, for everyone involved.
Our support flexes with you — services can step up as needs change, and should residential care ever become the right move, the transition into a Curtin Heritage home is made simpler by relationships and records already in place. One provider, every stage.
Glossary
Aged care comes with its own language. Our glossary breaks down the key terms to help you navigate them.
Product Navigation
24/7 Support
Around-the-clock assistance from trained staff to ensure residents' safety, comfort, and wellbeing.
Aged Care
Services and accommodation designed to support older people with their daily living, health, and wellbeing.
Aged Care Assessment
A free assessment, arranged through My Aged Care, that determines a person's eligibility for government-subsidised residential care or respite care. Our team can guide you through arranging one.
Aged Care Assessment
A free assessment, arranged through My Aged Care, that determines eligibility for government-subsidised home care, residential care, or respite care. Our team can guide you through arranging one.
Ageing in Place
Our commitment to adjusting a resident's level of care as their needs change, so that for most residents there is no need to relocate to another facility as care requirements increase. The home adapts, the resident stays.